Watch for hallmarks of a scam:
1. Alleged Contractors Go Door To Door
After a storm, reputable roofers see their phones ringing off the hook. With that in mind, it’s never necessary for a genuine Jacksonville roofer to solicit new customers by going door to door.
Scammers often act friendly. Ask a few questions, however, and you’ll find their knowledge of roof repair is thin. They will also be reluctant to give you a phone number, website, or other details.
2. They Request Payment In Cash
The aim of a contracting scam is to get hard-working people to hand over cash. Many of the best Jacksonville roofing companies have phased out down payments to address this. Trusted local roofers collect payment when service is complete.
The only reason to request payment in cash is to make it more difficult to track a transaction. It may be possible to stop a check, but there’s no guarantee you’ll get your money back.
Legitimate vendors accept credit and debit.
3. They Ask For Insurance Checks To Be Signed Over To Them
Insurance companies only cover roofing work performed by a licensed and insured contractor. If your roofer isn’t in compliance with all state and local laws, you won’t be reimbursed even if they perform the work you expected.
With that in mind, never sign a check from any other source over to someone who claims to be a roofer. You will end up repaying the whole amount, may lose your homeowner’s insurance or be penalized, and could face accusations of insurance fraud.
Before Storm Season, Pick A Roofer You Know You Can Trust
Finding a Jacksonville roofer you can trust isn’t hard – but it’s a good idea to do it in advance.
Look for these signs your roofer is legitimate:
1. Your Roofer Has A Website, Customer Testimonials, And Third-Party Reviews
Although it’s true anyone can make a website, virtually all legitimate businesses have one. A roofer with a long history in the community should be able to refer you to satisfied customers, whether through reviews on third-party sites like Yelp or company records.
2. Your Roofer Provides All Necessary Documentation
Good roofers want to put your worries to rest early in the process. They should be happy to send you current documentation on licensure and insurance along with the information you would need to double-check their credentials.
3. Your Roofer Puts It All In Writing
Every Jacksonville roofing project should start with a complete consultation and review of the current status of your roof. A written scope of work, timeline, and contract will protect you from any unexpected charges or other surprises.
At Plair Homes, our goal is to deliver world-class service. We will answer your questions in full, lay down everything you need to know in black and white, and be fully responsive to your concerns. That’s how we’ve done business for decades.
Contact us to learn more. We’re here to help.